Ongoing user research and website optimisation
Kleaarity Pulse
Your customers change. Your website should keep up.
Every month, we’ll talk to real customers, find what's holding them back, and make the fixes for you across design, content and SEO.
From SGD800/month + participant incentives at cost · 3-month minimum · 100% real people, no AIWho it’s for
This is for you if…
Growing fast
New services, new customers
Your website needs to keep pace
Running campaigns
You want every visitor to count
Busy running the business
No time to manage website fixes yourself
Done the study
Found the issues
Now you want them fixed, and tested
Want to track progress
See if changes actually work
Keep momentum
Don't let your findings sit in a drawer
Want to be found
Climbing on Google
Steady SEO improvements, month by month
Recommended by AI
Content shaped for ChatGPT and Google AI
Answering real questions
Content built from what customers actually ask
Every month: listen to customers, fix what matters, measure what changed.
What’s included
What you get every month
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Live one-on-one sessions with your customers or people who match them.
No AI personas, no simulated feedback, just real people using your website.
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Each month, we’ll make up to 5 priority fixes directly on your website, such as rewriting a section, moving a button, restructuring a page or adding FAQs.
Need more, or something bigger like a new page? We can discuss it and agree on a separate quote.
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Ongoing updates to page titles, content and structure, so Google and AI tools like ChatGPT understand and recommend your business.
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A short, clear report covering what customers said, what we changed, and how your website is performing.
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A 30-minute call to review results and agree on next month's priorities.
How it works
Month 1: Foundation. We set goals, we review your website and analytics, and we run your first customer sessions.
Month 2: Fix and test. We make the highest-impact fixes and test them with new customers.
Month 3: Measure and grow. We review what improved, then plan the next round.
Ongoing: Repeat. Each month builds on the last, and your website keeps getting clearer.
Customer Insight Study
From SGD1500
One-time, in-depth research
5–6 customer sessions
Report and fix plan
You make the fixes
Website Clarity Audit
From SGD800/month
Ongoing, every month
2–3 customer sessions monthly
Up to 5 fixes done for you each month
SEO and AI-search improvements
Frequently Asked Questions
still have questions?
take a look at the FAQ or reach out anytime.
when you’re feeling ready, go ahead and book a call.
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Ongoing user research means regularly talking to customers instead of doing research once.
It keeps your website aligned with what customers actually need as your business, services and audience change.
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Pulse starts from S$800 a month, with a 3-month minimum.
It includes monthly customer sessions, website fixes, SEO and AI-search improvements, a report and a check-in call.
Participant incentives are charged separately at cost.
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Real improvement takes time: research, fixes, then measuring results. Three months gives enough time to see clear changes in how customers use your website.
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Yes. To make fixes for you, we'll need editor access to your website platform, such as Squarespace, Wix, WordPress or Shopify.
You stay in full control and can remove access anytime.
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A fix is one focused improvement, such as rewriting a headline or section, moving or redesigning a button, simplifying a form, adding FAQs, or improving a page's SEO. Bigger projects, like building new pages or a full redesign, aren't part of the monthly fixes, but we can discuss them and agree on a separate quote.
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Yes. After the first 3 months, Pulse continues month to month, and you can cancel with 30 days' notice.
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No. Every session is with a real person and analysed by a human researcher. AI can guess what customers might think. Pulse tells you what they actually think.
start your Kleaarity Pulse
tell us a little about your business. we'll reply within 1 working day to arrange a short intro call.
No obligations.